OBLIGATIONS OF SERVICE APPLICANTS

Service applicants agree to:

• Accept the public assistance hours of the Technical Support Service for Teaching and Research-Scientific Instrumentation (SATDI-IC)
• Fill out the application found on the Service’s website: Request form after prior agreement on service and schedule with the researcher who will offer the service.
• Accept, if any, the special sample preparation conditions suggested by the researcher offering the service, since failure to do so will result in the cancellation of the service.
• Leave the prepared samples, according to their requirements, between 9:00 AM and 2:00 PM at the reception location indicated by the researcher offering the service. If the shipment requires special conditions (maintenance at 4 ºC, -20 ºC, etc.), the sender must provide the samples under those conditions and clearly indicate this on the outside of the package.
• Accept priority in processing samples according to strict order of arrival.
• The SATDI-IC will be acknowledged in the work of researchers (dissertations, theses, journal publications, etc.) who have used this service. For the purpose of creating an archive, researchers agree to provide the SATDI-IC with a copy of their work or, failing that, a photocopy of the cover page and the pages specifying the use of this service.
• Pay the fees set for the services received, which will be billed by SATDI-IC.