User Number at Carburos Metálicos

• Due to the nature of the products, it is essential to be registered as a user with the supplier company .
• Before placing an order, you must contact the company to obtain this user number.
• Please provide your user number in the billing information, in the section ” To the attention of “. Example:

Prices

• The prices shown in the app include all associated costs , such as taxes, fees, shipping, distribution, and any other expenses that may arise.
• The prices indicated cannot be changed, either upwards or downwards .

Orders

• Only direct orders will be accepted ; requests for quotations cannot be made.
• The prices of the products have been tendered at a fixed price for the entire duration of the contract.
• Delivery times vary depending on the product.
  • See product list and terms and conditions

Cryogenic liquids

• Cryogenic liquids, liquid helium and liquid nitrogen, are ordered in bulk (by the liter).
• To place the order, a forecast of the liters will be made depending on the nominal volume of the Dewar(s) to be filled.
• The nominal volume of the Dewar tanks that are filled, as indicated on the delivery note, will be invoiced after refilling.
• In case of discrepancy between the order and the recharged volume, the scanned delivery note must be sent to , and this must be taken into account when processing the invoice.

Dry ice

• It is presented in a 10kg box format, and fractions cannot be purchased.
• The price shown in the electronic catalog (APP) is the one corresponding to this format.

Bottled gases

• Different purity levels, bottle formats, and other specific characteristics are established for each liquefied gas.
  • e.g. There is the option of liquefied CO2 bottles with a probe.

Bottle rental

• The annual rental cost of gas cylinders will be independent of their size.
• Both requests for new contracts and renewals of existing ones will be submitted through the order application.

Other relevant information about how the app works

• Correct completion of shipping and billing information when placing an order
• Video tutorial: Delegation of purchasing and authorization to place orders
  • System for any IP or UMH staff with budget items under their charge to delegate the making of purchases on their behalf.

• Video tutorial: Example of direct purchase
  • General operation for making purchases through the APP.
  • This may vary depending on the specific requirements of each contract.